When seconds matter, your team is ready.
SwiftCode brings emergency response and medication safety into one platform, purpose-built for behavioral health and psychiatric facilities. Your staff acts in seconds and documents with confidence.
Every risk in your facility, on one platform.
Turn on the modules your facility needs. They share one staff roster, one command center, and one compliance record, so nothing falls through the cracks.
Incident Codes
Panic, combative patient, code blue. Raised in two taps and routed to the right team by audience rules, with live escalation and a full timeline.
SwiftScan
Scan a patient's QR code and instantly see their photo, allergies, and diet precautions before meds or meals. Wrong-patient mistakes are caught on the spot, before they reach the bedside.
Resident & Kitchen
Residents call for help, complete a daily wellness check-in, and choose their meals. Selections flow straight to the kitchen and to families.
Command & Admin
A live command center for the floor, plus a Compliance and Risk dashboard with a facility risk score that flags citation exposure ahead of a survey.
Learning Center
Assign fire, OSHA, and clinical training to staff, roles, or units. Teams learn on their phone or the station iPad — lessons, quizzes, and certificates — and every completion flows straight into the compliance record.
Safety Center
Staff report hazards, near-misses, and improvement ideas in seconds — anonymously if they choose, even offline. Every report runs a blame-free workflow: triage, root-cause analysis, and corrective actions that gate resolution, with trends and a facility safety score. Aligned with OSHA safety-management principles.
One realtime record
Every alert, scan, and response is an append-only event. Auditable, replayable after a dropped connection, and shared across every surface in real time.
One platform, configured to your facility.
Behavioral health and senior living face different risks. SwiftCode turns on the right modules for each, while sharing staffing, command, and compliance underneath.
Respond to the moment.
For units where seconds are clinical. Panic alerts, combative-patient events, and medication safety.
- Incident alert codes. The flagship: two-tap panic, role-based dispatch, and live escalation.
- SwiftScan identification. Confirm the right patient and their allergies before every medication pass.
- Command and review. A glanceable station board and a complete post-incident record.
Care that stays ahead.
For communities focused on resident wellbeing, safety, and family trust.
- Resident requests and wellness. One-tap help and daily check-ins from the resident's own phone.
- Proactive safety reports. Staff flag hazards and near-misses in seconds, with a blame-free follow-up workflow.
- Dining and family transparency. Meal choices to the kitchen, peace of mind to families.
Designed for the device in each hand.
From the caregiver's phone to the executive's dashboard, one design system and one source of truth.
Staff
Trigger codes, scan a patient QR, and respond to incidents, all one-handed.
Command
Acknowledge, assess, and monitor every responder from the station.
Watch
Panic and alerts on the wrist, glanceable in under a second.
Resident
Call for help, check in, and choose meals. Large, calm, and accessible.
Admin
Facility-wide oversight, staffing, and the Compliance & Risk Command Center.
Reliable when the connection isn't.
High-stakes care demands more than a chat app. SwiftCode is engineered for realtime delivery, graceful degradation, and a complete audit trail.
QR patient identification
One scan pulls the patient's photo, allergies, and diet precautions, stopping wrong-patient mistakes before they reach the bedside.
Dual-transport realtime
MQTT with WebSocket fallback keeps every device and wall unit in sync, with no flicker when the network shifts.
Immutable audit trail
Every scan, verification, alert, and override is captured as an append-only event, survey-ready on demand.
Automatic escalation
Per-code escalation chains fire on a timer, so an unacknowledged alert never goes unanswered.
Citation prevention
A live facility risk score maps open gaps to common F-tags, so you address exposure before the surveyor finds it.
HIPAA-aware by design
Minimum-necessary information everywhere. Locked-screen copy never exposes patient identity.
SwiftCode ID single sign-on
Sign-in is delegated to ZITADEL Cloud — SSO, MFA, and passkeys over OpenID Connect. Credentials live with a dedicated identity provider, not with SwiftCode.
Fewer errors. Faster response. Cleaner surveys.
See risk before it becomes a citation.
Administrators and executive directors get one screen that answers what is happening, where the risk is, and what could lead to a citation or a claim.
- Facility risk score. A single 0 to 100 measure weighted across medication, response, documentation, and safety.
- Citation prevention. Open gaps mapped to F-tags with estimated survey exposure.
- Risk heatmap. Spot the unit, floor, or room that needs attention this week.
Start with a free pilot.
Prove the outcome on one unit, then roll out facility-wide. Apps run on the devices your staff already carry, and hardware is optional.
- All apps & modules
- Up to 25 staff
- Guided onboarding
- Incident codes, SwiftScan & drills
- Compliance & Risk Command Center
- Staffing, audit & reporting
- Learning Center & Safety Center
- Everything in Facility
- Multi-facility & SwiftCode ID SSO (MFA, passkeys)
- BAA & security review
Answers before you ask.
Each patient has a QR code, printed for a chosen use such as medication passes or meals. A caregiver scans it and confirms the patient by photo, name, and allergies before proceeding. If an allergy or diet precaution applies, it is flagged on the spot, before anything reaches the bedside. SwiftScan identifies the right patient. It does not replace your eMAR or record administration times.
Yes. SwiftCode is modular. Behavioral health and psychiatric facilities lead with incident codes and SwiftScan, which is where our initial release is focused. Senior living adds resident requests, dining, and wellness. Staffing, command, and compliance are shared underneath, so a multi-setting operator runs everything from one Admin.
It is the executive home in SwiftCode Admin. It rolls up medication safety, response times, documentation, and patient-safety events into a single facility risk score, maps open gaps to common survey F-tags, and surfaces a compliance calendar and risk heatmap. Leaders address exposure ahead of a survey, not after.
No. SwiftCode runs entirely on the iPhones, iPads, and Apple Watches your staff already use — there is no hardware to install or maintain.
SwiftCode follows the minimum-necessary principle. Notifications and locked-screen copy never include patient name, condition, or DOB, sessions can auto-lock per facility policy, and a BAA is available on Enterprise plans.
Respond faster.
Prevent errors.
See SwiftCode run a medication pass, an incident code, and the risk dashboard in a 20-minute walkthrough.