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Business continuity

Business continuity & resilience

SwiftCode is designed to stay available and to recover cleanly. We treat durable, persisted data — not realtime delivery — as the source of truth, so an interruption does not lose state.

High-availability design

Availability is designed into the infrastructure, and hardening is ongoing.

  • A multi-availability-zone managed database, multiple application tasks, and automatic recovery are defined in our infrastructure-as-code.
  • This is part of production hardening and is still being finalized.
  • We do not currently publish an uptime SLA.

Backups

Data is backed up automatically, encrypted, and recoverable to a point in time.

  • Managed, automated database backups.
  • Backups are encrypted.
  • Point-in-time recovery is supported.

Disaster recovery

We have a documented plan and validate it as part of going live.

  • A documented disaster recovery plan.
  • A non-destructive restore drill with recovery-point and recovery-time targets is part of our go-live process — in progress.

Operational resilience

The design assumes networks fail, and recovers without losing state.

  • The database and a durable, append-only event log are the source of truth; realtime delivery is not.
  • Clients resync missed events on reconnect and when returning to the foreground.
  • An interruption in delivery does not lose state — clients catch up to the consistent state.

Future improvements

Several resilience capabilities are on our roadmap.

  • Auto-scaling of application capacity.
  • A public status page.
  • A formal support SLA.

Control status

High-availability design (multi-AZ, multiple tasks, auto recovery)

Defined in infrastructure-as-code; part of production hardening. No published uptime SLA.

In progress

Encrypted automated backups with point-in-time recovery

Implemented

Disaster recovery restore drill (RPO/RTO targets)

Non-destructive drill is part of the go-live process.

In progress

Durable event log and client resync (source of truth)

Implemented

Auto-scaling, public status page, formal support SLA

Planned
A note for clinical use: because SwiftCode supports emergency response, facilities keep their existing backup process (for example, overhead paging or paper) in place during a pilot. We never position the app as the sole safety net, and we do not promise uptime figures that do not yet exist.

Evaluating SwiftCode for your facility?

Enterprise customers may request our security questionnaire, architecture overview, and pilot materials during procurement — under NDA where required.

Request security documentationSchedule a technical review

Security questions? security@swiftcode.tech